Excel Academy - Enriching Lives by Enabling Potential - T: (780) 441-7999, 10766 97 Street, Edmonton, AB T5H 4R2

Online Resources




NETWORKING: What is Networking?

Building relationships and connections within one’s chosen field.

How to Network?
Networking Strategies (Skip to 8:10)

Five Ways to Make Networking Work for You


COVER LETTERS: What is a Cover Letter?

A cover letter is a letter of introduction attached to a resume.

Tips for Cover Letter Success
CareerOne’s Tips for Cover Letter Success

Canadian Careers Cover Letter Guide

– The Government of Canada’s Cover Letter Center with Samples


RESUME: What is a Resume?

A resume is a marketing document showing employers what skills, attributes and accomplishments you have that may benefit them. The ultimate goal of a resume is to secure an interview.

How To Build a Resume for Results
Resume for Results
Build your Resume Online
Alberta Learning Information Service’s Sample Resumes

How to Do A Skills Assessment
Job Outlook: The Candidate Skills/Qualities Employers Want
Transferable Job Skills for Job-Seekers
Self-Assessment: Skills Assessment Introduction

What Skills are Needed in your Occupation in Alberta?
Search here
– Industry search -> Health and Social Services Industry -> Selected Occupation


INTERVIEWING: How To Make Your Interview Successful

So you got the interview. Now what?

Interview Strategies
Showcase your Best

The Four P’s of a Successful Interview

– Preparing for a Job Interview: Pre and Post Interview

Interview Questions
– What can’t Interviewers Ask (Questions)

The Top 10 Health Care Interview Questions



GENERAL JOB SEARCH ENGINES

KNOW YOUR RIGHTS

Alberta Labor Code
– Establish Minimum Standards for Employers and Employees

Alberta Human Rights Commission
– Establishes standards for discrimination and harassment free workplaces.

Canadian Government Workplace Harassment
– Outlines techniques to prevent and resolve workplace harassment

Occupational Health and Safety
– Promotes Health and Safety Within the Workplace

Workers Compensation Board
– Responsible for the Compensation of Workers’ Occupational Injuries and Diseases.




GENERAL RESOURCES

Alberta Health Services

– Provides Health Care to Albertans
www.albertahealthservices.ca

Alberta Health Services Office of the Public Guardian

– Decision Making Mechanisms for those Who are Unable to Themselves
humanservices.alberta.ca/guardianship-trusteeship/office-public-guardian.html

Alberta Human Services Office of the Public Trustee

– Appointed by the Government of Alberta to Protect the Interests of Vulnerable Albertans
http://humanservices.alberta.ca/guardianship-trusteeship/office-of-the-public-trustee.html

Alberta Human Services Persons with Developmental Disabilities

– Pays for Staff to Help Albertans With Developmental Disabilities
http://humanservices.alberta.ca/disability-services/pdd.html

Assured Income for the Severely Handicapped

– Financial and Health Related Assistance to Eligible Adults
http://humanservices.alberta.ca/disability-services/aish.html

Canada Pension Plan (CPP)

– Build a Stable Pension for Retirement
http://www.servicecanada.gc.ca/eng/isp/cpp/cpptoc.shtml

Center for Addiction and Mental Health

– Continuing Professional Education Courses
http://www.camh.ca/en/education/continuing-education/Continuing-professional-education/Pages/default.aspx

What is an Health Care Aide?

– Alberta Learning Information Service Video on what a Health Care Aide is
http://www.youtube.com/watch?v=NKeSQSwVtYc


DISABILITY PROFILES

Alberta Education: Students with Behavioral Disabilities

– Facilitates Programming for Students with Special Needs
http://education.alberta.ca/media/511687/ecep_behaviour_disabilities.pdf

Autism

– A mental condition, present from early childhood, characterized by great difficulty in communicating and forming relationships with other people and in using language and abstract concepts.
http://www.autismcanada.org/

Challenging/ Responsive Behaviors

– Any behavior exhibited by someone with dementia, mental illness, addictions, brain injury, developmental disabilities and other neurological conditions that is a reaction to something important in their environment.
http://www.bsa.ualberta.ca/home

Chronic Illness

– These diseases develop slowly, are long lasting and are often progressive and incurable.
http://www.phac-aspc.gc.ca/cd-mc/

Dementia

– A serious loss in cognitive ability beyond what would be expected from normal aging. This resource talks about how to improve communication with those with dementia.
http://www.bupa.co.uk/jahia/webdav/site/bupacouk/shared/Documents/PDFs/care-homes/general/talking-toolkit.pdf

Hearing Loss and Deafness

– The partial or total inability to hear.
http://www.thfc.ca/

Intellectual Disability

– A disability that significantly affects one’s ability to learn and use information.
http://children.webmd.com/intellectual-disability-mental-retardation

Learning Disability

– A disability that affects one’s ability to interpret information.
http://www.ldaa.net/

Memory Loss

– Occasional to frequent loss of short or long term memory.
http://www.webmd.com/brain/memory-loss

Mental Illness

– Different sets of symptoms that affect the way we think, learn and behave.
http://www.cmha.ca/

National Institute of Mental Health

– A list of publications on various mental disorders.
http://www.nimh.nih.gov/health/publications/easy-to-read.shtml

Physical Disability

– Any disability that impairs movement or mobility.
http://www.openroad.net.au/access/dakit/physical/phhandout2.htm

Speech and Language Disability

– Difficulties in producing sounds, understanding others, or sharing thoughts and feelings.
http://www.asha.org/

Vision Loss and Blindness

– The partial or total inability to see.
http://www.nlm.nih.gov/medlineplus/visionimpairmentandblindness.html


DISABILITY NEWS

Alberta Association for Community Living

– Advocates on Behalf of Children and Adults with Developmental Disabilities
http://www.aacl.org/

Alberta Council of Disability Services

– Serves Community Based Service Providers to Support those with Disabilities
http://acds.ca/

Alberta Disability Workers Association

– Actively Moving Disability Services Forward in Alberta
http://www.adwa.ca/


RESEARCH IN THE DISABILITY FIELD

Behavioral Supports Alberta

– Supports those Exhibiting Challenging Response Behaviors. A Web Portal for Information Exchange, Networking, Collaboration and Knowledge Transfer

http://www.bsa.ualberta.ca/
http://www.bsa.ualberta.ca/resources

Canadian Center on Disability Studies

– Assists Community Based Disability Research Initiatives
http://disabilitystudies.ca/

Canadian Dementia Resource and Knowledge Exchange

– Attempts to Improve the Lives of those Stricken with Dementia
http://www.dementiaknowledgebroker.ca/

The Institute for Applied Behavior Analysis

– Person-Centered Services to Support People with Challenging Behavior
http://www.iaba.com/

Vecova

– Leading Disability Research and Service Agency
http://vecova.ca/

Blogs

– Blogs Addressing Disability in the Society and Education

http://davehingsburger.blogspot.ca/

http://dspeducationalresources.blogspot.ca/

http://blog.thearc.org/2013/05/16/talking-about-inclusive-education/



COMMUNITY SUPPORT WORKER (CSW)


What can I do with a CSW certificate?
Community support workers work for work for community based agencies, families, school boards, hospitals, long term care agencies and government programs. These employers generally provide employment support for those with disabilities, residential supports, recreational programs and outreach programs. With additional education or practical experience, the Community Support Worker may move onto areas such as employment counseling, disability support management, behavioral support management or supervisory positions.

Where can I get a job as a CSW (types of facilities)?

  • Community Based Agencies
  • Families
  • School Boards
  • Hospitals
  • Long Term Care Agencies
  • Government Programs


What does being a CSW mean? What kinds of duties will I have?

A Community Support Worker means working with those with developmental, emotional or physical disabilities. Workers may be specialized to just one disability or age group. Workers generally work as part of a team of professionals including doctors, psychologists, teachers and therapists. In general, duties include:

  • Assist others with exploring lifestyle, career and educational options,
  • Support individual’s recreational, medical, learning, vocational and leisure needs,
  • Assist individuals in developing support networks,
  • Facilitate active community living,
  • Assist in personal care needs,
  • Provide support, training and guidance to individuals and families.


Should I take the CSW or HCA program and why? Should I take both?

Dependent on your career goals, the type of work environment you prefer, and the type of job activities you prefer. In some environments, the type of work can be very similar between them, such as working in group homes.

Community Support Workers place a stronger emphasis on assisting individuals to develop stronger community and relational connections, so a desire to work in a variety of community environments is perfect for those who would prefer to be a community support worker. Health Care Aide workers tend to place a stronger emphasis on providing the necessary care for health and well-being. The work is often done in larger facilities, such as extended care sites.

An ideal option is to gain certification in both fields, and with the Excel Academy’s Prior Learning Assessment and Recognition programs, it’s convenient to obtain certification in both fields.


What is the field of Community Support Work and how is it growing?

The forecasted growth rate of Community Support Work is 3.2% above average annual growth from 2012 to 2016. Additionally, a forecasted 224 new positions will be created a year due to employment turnover. The average wage of a Community Support Worker ranges from $18.53 to $23.12 hourly.

HEALTH CARE AIDE (HCA)

What can I do with a HCA certificate?

A Health Care Aide works for clients, private agencies, continuing care facilities, government social service departments and agencies, charitable agencies, home care associations and hospitals. Working under the supervision of a professional, Health Care Aides provide basic health services to clients with medical conditions or functional deficiencies.

Individuals who are currently nursing attendants, personal care workers, or who have relevant education (a related post-secondary program certificate, diploma, or degree) and sufficient experience (1500 or more hours in the past 2 years) as a caregiver in the human services field may take a condensed version of the HCA Certificate.


Where can I get a job as a HCA (types of facilities)?

Generally, Health Care Aides are hire by:

  • Clients
  • Private agencies
  • Continuing care facilities
  • Government social service departments and agencies
  • Charitable agencies
  • Home care associations
  • Hospitals


What does being a HCA mean? What kinds of duties will I have?

Being a HCA means supporting clients to be as independent as possible in their respective communities. Health Care Aides often work with clients with acute or chronic medical conditions, physical or cognitive disabilities, and those requiring palliative care. In general the HCA duties include:

  • Assist clients with personal hygiene activities,
  • Feed clients,
  • Assist with client movement (ie. bed transfers),
  • Assist clients with therapeutic activities such as medication administration,
  • Ensure the safety of their clients, themselves and others,
  • Communicate with clients.


Should I take the CSW or HCA program and why? Should I take both?

Dependent on your career goals, the type of work environment you prefer, and the type of job activities you prefer. In some environments, the type of work can be very similar between them, such as working in group homes.

Community Support Workers place a stronger emphasis on assisting individuals to develop stronger community and relational connections, so a desire to work in a variety of community environments is perfect for those who would prefer to be a community support worker. Health Care Aide workers tend to place a stronger emphasis on providing the necessary care for health and well-being. The work is often done in larger facilities, such as extended care sites.

An ideal option is to gain certification in both fields, and with the Excel Academy’s Prior Learning Assessment and Recognition programs, it’s convenient to obtain certification in both fields.


How is the field of Health Care Aides growing?

The field of Health Care Aides is growing at 3.2% above the annual average between 2012 and 2016. A forecasted 678 positions are created every year due to employment turnover. The average wage of a Health Care Aide ranges from $17.32 to $21.48 hourly.