This advanced 2 day workshop gives supervisors further expertise on managing groups of employees. Participants will gain skills and understanding of topics such as dealing with advanced communication, difficult issues with employees, creative thinking for dealing with stressful situations, problem solving, and managing change and transition. Space is limited.
Prerequisite – participants must have taken Great Supervision Level 1 in order to participate in this class.
- Assertive expression as it applies to communication
- Applying techniques in resolving conflict
- Learn keys for stress management